Policies

Revision Policy

GrabPapers takes pride in being your true partner in providing you non-stop services. We value our relationship with our clients, which is why we offer unlimited revisions without charging any additional cost. All you need to do is to forward us an email, pinpoint the problem with the order and we will solve it. You can send us an email regarding the revision or you can browse through your client area, provide the comments, and click “Request Revision.” We are diligent in our work and strive to justify all your requirements.

As per our revision policy, here is our revision timeline for each revision requested by a client

• For 1st revision, minimum time of 24 hours

• For 2nd revision, minimum time of 48 hours

• For 3rd and subsequent revisions, minimum time of 72 hours

The time frame of revisions is also contingent upon the revision comments. For minor revisions, you can get back the revised document in no time. However, if your revision comments are complex and time consuming, then the minimum time mentioned here will be fully utilized. You can provide concise guidelines and attachments in your order details to avoid revisions in the first place.

Also, we measure the authenticity of your revision request by comparing your revision comments against the original guidelines. We perform free revisions if the revision comments are same as the original guidelines. However, if you share different guidelines, then you will have to pay an adjustment fee.

Urgent Revisions Policy

If you require a revision on an urgent basis, then you have to pay an adjustment fee since the concerned individual may not be available to perform a revision.

Cancellation & Refund Policy

You receive a 100% refund if there are any payment mistakes, i.e. identical order, double payments, etc. or when we are unable to provide a relevant expert for your order.

Under some conditions, you will receive a certain percentage of the refund. We are a company that has to uphold its reputation; therefore, we understand that a situation may arise that would compel you to cancel your order. If you inform us in due time, the cancellation process will be executed accordingly.

However, if you request us to cancel an order, then the following conditions apply:

• When a expert is assigned: If a expert is assigned to your order, you will be eligible for a 50% refund.

• When a expert is not assigned: If a expert is not assigned to your order, you will be eligible for a 90% refund.

• When details are missing: If you cancel your order when its details are missing, you will be eligible for a 95% refund.

Delivery Policy

We are a team of reputed professional experts, and we have designed our work process in such a way that late deliveries are highly unlikely. However, there may be situations beyond our control such as technical glitches due to which you may have to face a delay. Other than that, we take delivery time seriously and make sure 99.98% orders are delivered on time.

Also, we advise our clients to add our email address to their safe sender's list to avoid the delivery of final order in their spam box. We also recommend you to check your user area on & off to see if the final document is there or not. Apart from marking a revision, you can also talk to our support representatives if you are not satisfied with your order. Our support team is available 24/7 to deal with your concerns.

Before utilizing our Academic Help Services, you should know what we are providing and what is expected of you. Our original and custom papers are to be used as a model for your easy understanding of any difficult subject matter. We recommend the use of our academic help services just to grasp the academic concepts in a better way.

Referral Policy:

• As specified in our referral program, the website ensures the relinquishment of the mentioned percentages of payments. This is for the purpose of actively engaging the customers in the business.

• All payments under the referral program are transferred into the existing account of the user in the form of credit. This credit is deposited on the condition if a customer intends to use our services by placing an order.

• The customers become eligible for huge discounts under the affiliate program designed by the website if they successfully refer our services to 11 or more people. The discounts are offered until the next 6 months of completing the eligibility criteria.

• Payments/Credit are circulated when a referred user visits our website on our specified domain. The customers will be rewarded with credit if the referred customers used their shared link to sign up and make a purchase on the website, not otherwise.

• If the referred customer cancels or refunds the order via website, the credits will be canceled. The credits will be canceled in case of refund or reimbursement request.

• The website can cancel or withdraw the referral program without informing the customer at any time.

• The customer is advised to have patience, in case of any misdealing or disputes as our management will deal with the issues.

• In case of credit amount being greater than A$500, the cash-out option may also be provided. The customer (referrer in this case) will be able to redeem via email.

• The credit amount will be applied to the final amount being paid by the referral.

• For each referred customer, the purchases of 6 months will be deemed as legible for awarding credit. Any other service ordered by the referral except for the referred service will not be considered as a referral and will not be awarded credit.

• The referrers can look for the status of their qualifying referrals under the “Refer a Friend” tab in their “User's area.” The credits are awarded to the referrals on the basis of below-mentioned packages

Basic –The referrers who have successfully referred 1-3 paid referrals fall into this category. These referrers are eligible for the credit amount of 5% on every order of confirmed referrals for the next 6 months.

Silver –The referrers who have successfully referred 4-7 paid referrals fall into this category. These referrers are eligible for the credit amount of 10% on every order of confirmed referrals for the next 6 months.

Gold –The referrers who have successfully referred 8-10 paid referrals fall into this category. These referrers are eligible for the credit amount of 15% on every order of confirmed referrals for the next 6 months.

Platinum –The referrers who have successfully referred 11 or more paid referrals fall into this category. These referrers are eligible for the credit amount of 20% on every order of confirmed referrals for the next 6 months.

Regardless of the referrer's package, the discount given to respective referral stays constant i.e. 15%. The percentage of credit benefit for referrals in each category stays the same and doesn't change with the upgrade of the package. The credits will be given to the eligible users according to the specified criteria and process. The website “grabpapers.com ” has got the rights to verify the account details of any user before awarding them with credits in their accounts.

The website can also revoke the credit in case the management found that any of their respective officers, directors, employees, representatives, our subsidiaries, affiliates, agents or the site itself are under the imposition of any unwanted condition or distress. All of the management’s decisions are final and irrevocable in the case of Qualifying Referral Reward deposition. The credit awarded to the referrals is not transferrable, cannot be auctioned, bartered, or sold. The website “grabpapers.com” has the right to change or amend the terms and conditions related to referral policy and general terms at any time without informing the user. To prevent any kind of outwitting from the user's side, the company managers can: with your concerns.

• Restrict the customers to sign up using more than two IDs. The user will be notified with a message telling if any match is found after reviewing the client's information like credit/debit card number, etc.

• In that case, the customers will be admonished by revoking the referral reward and company reserves the right to even suspend their account.

• The website may call the referrer for confirmation and verification purposes.

• In case of any abuse, fraud, or violation of the Privacy Policy, the website management can exercise the right to suspend the account and remove the credit of the customers.

• The website managers can also modify the referrals in the interest of discretion as adjudged fair and appropriate.